Services for every need and budget.
Brand, reputation and communication support for critical moments, major change and everyday impact.
Flexibility to match the level of support required
Ellipsis offers a range of services, from strategic and reputation‑critical advisory to specialist messaging, content and editorial support.
Executive Services
Strategic advice and support for high‑stakes or sensitive contexts requiring specialist judgement.
- Audits and major reviews
- Corporate identity and positioning
- Crisis planning and preparation
- Incident and crisis communications
- Issue management
- On call crisis support
- Restructure and reorganisation
- Strategies and frameworks.
Advanced advisory and planning for complex, multi‑layered needs.
Essential Services
- Change communications
- Complex message development
- Corporate and internal communications
- Channel, content and campaign planning
- Executive, talent and media training
- Policy advice and implementation
- PR and media management
- Meeting and workshop facilitation
- Stakeholder mapping and engagement.
Executive Services
Audits and major reviews
Deep reviews of brand, communications and reputation systems to identify strengths, gaps and opportunities. Examples: capability assessments, channel audits, governance reviews, strategic recommendations.
Corporate identity and positioning
Helping organisations, groups and individuals define who they are, what they stand for, and how they communicate it, consistently. Examples: brand purpose and positioning, values, organisational narrative.
Crisis planning and preparation
Building the systems, tools and confidence organisations and individuals need to respond effectively under pressure. Examples: risk identification, crisis communications plans and playbooks, scenario planning, training and simulation exercises.
Crisis support (on call)
Offering immediate access to expertise for time‑critical and high-stakes situations. Examples: on-call availability, decision-making support, message drafting, statement distribution, stakeholder management, business continuity planning.
Incident and crisis communications
Providing rapid support in real-time when issues escalate and during high‑pressure events. Examples: crisis response team management, message development, stakeholder engagement, media liaison, spokesperson preparation, executive guidance.
Issue management
Helping organisations identify, assess and manage emerging issues before they become crises. Examples: issue mapping and monitoring, scenario planning, proactive and reactive communication strategies.
Restructure and reorganisation
Supporting organisations through structural change with clear, timely and sensitive communication. Examples: audience and channel audits, change planning, narrative development, workforce engagement, external stakeholder communications, leadership support and advice.
Strategies and frameworks
Developing clear strategies that guide long‑term brand direction, enhance reputation and engage stakeholders, supported by practical and actionable communication plans. Examples: Brand, ESG, customer, stakeholder and communications strategies.
Essential Services
Change communications
Guiding organisations through transformation to reduce uncertainty, and drive engagement, adoption and advocacy. Examples: audience and channel research, change planning, narrative development, workforce engagement, external stakeholder communications, leadership support and advice.
Channel, content and campaign planning
Developing integrated plans that ensure the right messages reach the right audiences at the right time. Examples: channel and audience audits, campaign plan development, and content calendar creation and management.
Complex message development
Simplifying complex, technical or sensitive information into compelling, easily digestible messages. Examples: messaging frameworks, organisational positioning, narrative refinement, public statements, media statements, Q&As.
Corporate and internal communications
Enabling clear, effective and engaging communications with employees, partners and wider corporate audiences. Examples: leadership communications, internal campaigns, organisational updates, corporate messaging.
Executive, talent and media training
Preparing leaders and spokespeople to communicate clearly and with greater confidence. Examples: presentation coaching, media training, interview simulations, message co-creation, board and committee hearing preparation.
Meeting and workshop facilitation
Designing and facilitating productive, outcome-driven sessions that help teams align, solve problems, make decisions and build plans.
PR and media management
Managing media engagement to build visibility, position a story, and protect reputation. Examples: media strategy, engagement planning, press material creation, journalist liaison, proactive pitching, reactive responses.
Policy advice and implementation
Developing, refining and communicating policies that support governance, compliance and culture, while managing risk and reputation.
Stakeholder mapping and engagement
Identifying key stakeholders and building strategies that strengthen relationships and reduce risk. Examples: stakeholder analysis, research interviews, influence mapping, engagement plans, message development, pitch packs.
Basic Services
Agency liaison and management
Working with and aligning across third parties, including developing agency briefs, and managing client feedback processes.
Copy writing
Creating clear, compelling written content for all channels, across corporate, brand and stakeholder contexts.
Copy editing
Refining and strengthening existing content to improve engagement, and ensure content accuracy, clarity and consistency.
Internal policies
Drafting and editing policies that are practical, compliant and easy to understand.
Posting and pitching
Preparing and distributing content across traditional media, social media, and other digital channels.
Reports and tenders
Developing and refining major documents that require precision and persuasive structure. Examples: annual reports, investor statements, tenders and submissions.
Speeches and presentations
Crafting speeches and presentations to help leaders and other spokespeople communicate with impact.